State Farm® Insurance Agent Erin Patton

"I have State Farm insurance thru Erin Patton. My insurance (home&Auto) comes out on the 28th of every month. State Farm takes it out again on the 7th mind u our company is on theses strike going across America so all my money counts to stay up on my bills. So when this happened, I called Erin and told her that they took it out again and I wanted it back. She said she’d take care of it and now I’m two weeks in I’ve called almost every day and her secretaries are rude and mean and act like it was my problem why it was taken out even though they told me it should come out within a couple days and I’m still waiting so now I can just tell Erin is just worried about Erin and not the people she represents"

"It is a great place to work after awhile you can study to get your health insurance this coming from my aunt that works there but for the most part we have not seen or heard from our insurance agent. Plus they try and raise you car 🚙 insurance more every month or make you pay soon than you can. They also sometime tell you, you have to make two payments in one month because your behind and some people are not"

"Insurance through Erin Patton - State Farm made a huge difference in how I look at insurance companies. I switched my insurance to State Farm after constantly being overcharged through other companies and Erin Patton and her team made it super fast and easy as well as saving me money with the many discounts offered. They searched for every penny and they truly care about saving their customers money and I couldn’t be happier. I’ve always had a bad experience with insurance companies being shady and uninformative but Erin Patton and her team changed my mind about insurance. Because of this team, I have regained confidence in insurance knowing I have everything I want and need on my policy with no unspoken charges. HIGHLY recommend! 5 stars all the way around."

"Worst customer service I have ever experienced! Very incompetent!!! Wish I could give 0 stars! Reply to their comment: They do know who I am. They can figure out what my name is by reading my email address. They dropped the ball multiple times with my Life Insurance policy. Jennifer and Erin are both incompetent in their line of work. They do not care about their customers. If you call with a question, expect 2 weeks at least for a reply. It took them 4.5 weeks one time, and that's with me calling them weekly for an update. My parents (who have their own policies thru State Farm) and I went back to our original State Farm agent, who is 50 miles away. But no headache now!!! Erin Patton gives State Farm a bad name. RUN AWAY FROM THIS BUSINESS!"

"I reached out for a quote to compare my current coverage to Erin Patton as well as a couple other local agencies. Holly replied with if hours, if not minutes with a quote. Some other local agencies didn’t even reply to my message. My current coverage was able to issue a “loyalty rewrite” and maintain my diminished deductible, or else I would’ve been donning my khakis, and switching to State Farm. If I could, I would rate 4.5."

"Erin and her team are always extremely friendly and helpful in every situation. They all genuinely care about their customers and the community. Erin always makes time in her busy schedule to make every customer feel welcome and protected with State Farm. Highly recommend!"

"This office specifically sends texts that appear to be typed on a phone from the 90s. Very t9, teenager in style. Repeatedly asked them to either communicate via text in a legible, professional manner or to not text me at all. Still received horribly composed texts that were hard to interpret. This office also operates similar to a very cliquey sorority. State Farm as a company treat you great as long as they think of you as a paying customer. However once you’re the injured party by another State Farm customer they treat you worse than garbage."